Shipping & Returns

We offer free standard shipping on all orders within the United States.

Orders are processed within 1-2 business days. Standard shipping typically takes 5-7 business days.

Expedited shipping options are available at checkout for an additional fee.

You will receive a tracking number via email once your order has shipped.

We offer a 30-day satisfaction guarantee on all SaunaSac purchases.

If you are not completely satisfied with your purchase, you may return it within 30 days of delivery for a full refund.

Items must be returned in their original packaging and in unused or gently used condition.

To initiate a return, please contact us at support@saunasac.com with your order number.

If you received a defective or damaged product, we will gladly exchange it at no additional cost.

Please contact us within 7 days of receiving your order to arrange an exchange.